Family and work-related consequences of addiction to organizational pervasive technologies

While organizational pervasive technologies, such as mobile computing, can contribute to increased productivity, their nature can also result in technology addiction.We applied the behavior–environment interface of social cognitive theory to explain several negative familial and organizational consequences of addiction to work-related pervasive technologies. Our empirical study of 241 organizational mobile email users revealed that their levels of addiction to mobile email increased their perceived work overload and technology–family conflict. Perceived work overload, in turn, reduced their organizational commitment. Furthermore, elevated levels of perceived work overload together with augmented technology–family conflict fostered work–family conflict. Implications for research and practice are suggested. 2011 Elsevier B.V. All rights reserved. * Corresponding author. Tel.: +1 657 278 5613; fax: +1 657 278 5940. E-mail addresses: [email protected] (O. Turel), [email protected] (A. Serenko), [email protected] (N. Bontis). 1 Tel.: +1 807 343 8698; fax: +1 807 343 8443. 2 Tel.: +1 905 525 9140x23918; fax: +1 514 370 8288.